Privacy Policy

Last Updated: June 2026
Immigration Center of Ekaterina Mouratova
Immigration Center of Ekaterina Mouratova (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, submit a form, request a consultation, communicate with us by phone, email, SMS, messengers, or otherwise interact with our services.
This Privacy Policy applies to information collected through our website:
https://www.ekaterina-muratova.ru
and any related landing pages, online forms, scheduling pages, advertisements, or communication channels operated by Immigration Center of Ekaterina Mouratova.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you submit a form, request a consultation, schedule an appointment, communicate with our team, or otherwise interact with our services.
The information we collect may include:

• Full name
• Phone number
• Email address
• Country of residence
• City or state of residence
• Preferred language
• Immigration-related information voluntarily submitted by you
• Information about your current immigration status or immigration goals
• Information related to your family members, if voluntarily provided
• Any other information you choose to provide through our forms, messages, emails, calls, or consultations

We may also collect technical and usage information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Advertising campaign information
• Cookies, pixels, and similar tracking technologies

2. Immigration-Related Information
Because we provide immigration-related services, users may voluntarily submit sensitive information related to immigration history, visa status, employment, family circumstances, prior applications, removal proceedings, asylum claims, or other legal and personal matters.
We use this information only for purposes related to evaluating inquiries, scheduling consultations, communicating with potential clients, and providing immigration-related services.
Please do not submit confidential or highly sensitive information through website forms unless specifically requested. Submitting information through this website does not by itself create an attorney-client relationship.
3. No Attorney-Client Relationship Created by Website Use
Use of this website, submission of an online form, sending a message, booking a consultation, or receiving a response from our team does not automatically create an attorney-client relationship.
An attorney-client relationship is created only after a formal agreement is signed and accepted by both parties.
Information submitted through this website may be used to evaluate your inquiry and determine whether a consultation or legal service may be appropriate.
4. How We Use Your Information
We may use the information we collect for the following purposes:

• To respond to your inquiries
• To contact you regarding your consultation request
• To schedule, confirm, or remind you about appointments
• To provide information about immigration-related services
• To evaluate whether our services may be appropriate for your matter
• To communicate with you by phone, email, SMS, messenger, or other communication channels
• To provide customer support
• To process payments or scheduling requests
• To improve our website, services, advertising, and user experience
• To comply with legal, regulatory, ethical, or professional obligations
• To prevent fraud, abuse, unauthorized access, or misuse of our services
• To maintain business records

5. SMS Communications
By providing your phone number and checking the SMS consent box on our website, you agree to receive SMS messages from Immigration Center of Ekaterina Mouratova.
SMS messages may include:

• Consultation scheduling messages
• Appointment confirmations
• Appointment reminders
• Follow-up messages related to your inquiry
• Links to scheduling pages
• Service-related communications

Message frequency may vary depending on your interaction with us.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
You may request assistance by replying HELP.
Consent to receive SMS messages is not a condition of purchasing any services.
6. SMS Data Privacy
We do not sell, rent, trade, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
No mobile opt-in data or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with service providers, such as SMS delivery platforms, customer service tools, scheduling systems, CRM platforms, or technology vendors, is permitted only to the extent necessary to provide services on our behalf.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
7. Email and Marketing Communications
If you provide your email address, we may send you emails related to your inquiry, consultation, appointment, or requested services.
We may also send educational, informational, or marketing communications related to immigration services if permitted by applicable law.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in such emails or by contacting us directly.
Even if you unsubscribe from marketing emails, we may still send you service-related or transactional communications, such as appointment confirmations, consultation reminders, payment confirmations, or legal service communications.
8. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies to operate our website, improve user experience, understand website performance, and measure advertising effectiveness.
These technologies may collect information such as:

• Pages viewed
• Links clicked
• Time spent on the website
• Browser and device information
• Referral source
• Advertising campaign data
• Approximate location based on IP address

We may use tools provided by third-party platforms, including but not limited to:

• Google Analytics
• Google Ads
• Meta/Facebook Pixel
• Scheduling platforms
• CRM systems
• Website analytics tools
• Advertising and retargeting platforms

These tools help us understand how users interact with our website and advertising.
You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
9. Advertising and Retargeting
We may use advertising platforms such as Google, Meta/Facebook, Instagram, or other platforms to show relevant advertisements to users who have visited our website or interacted with our content.
These platforms may use cookies, pixels, device identifiers, or similar technologies to help deliver and measure advertisements.
We do not provide mobile opt-in data or SMS consent information to advertising platforms for marketing or promotional purposes.
10. How We Share Information
We may share personal information only in limited circumstances, including:

• With service providers who help us operate our business
• With scheduling platforms used to book consultations
• With communication providers used to send email, SMS, or service messages
• With CRM or customer support platforms
• With payment processors, if payment is made online
• With legal, compliance, or professional advisors
• If required by law, court order, subpoena, regulation, or legal process
• To protect our rights, safety, clients, users, or business operations

We do not sell your personal information.
We do not sell or share your mobile phone number or SMS consent data for marketing or promotional purposes.
11. Third-Party Service Providers
We may use trusted third-party service providers to help us operate our website, manage communications, schedule appointments, process payments, analyze traffic, and improve our services.
These providers may include:

• Website hosting providers
• CRM platforms
• Scheduling platforms
• Email service providers
• SMS providers, including Twilio
• Analytics providers
• Advertising platforms
• Payment processors
• Customer support tools

These providers are authorized to use personal information only as necessary to provide services to us and are not permitted to use your information for their own marketing purposes.
12. Payment Information
If you make a payment for a consultation or service, payment information may be processed by a third-party payment processor.
We do not store full credit card numbers on our website.
Payment processors handle payment information according to their own privacy policies and security standards.
13. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Providing services
• Maintaining business records
• Complying with legal, ethical, tax, accounting, or regulatory obligations
• Resolving disputes
• Enforcing agreements
• Preventing fraud or misuse

When personal information is no longer needed, we may delete, anonymize, or securely retain it as permitted or required by law.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, online system, email, SMS, or Internet transmission is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or from our website.
You are responsible for using secure devices, secure networks, and caution when submitting information online.
15. International Users
Our services may be accessed by individuals located both inside and outside the United States.
If you access our website from outside the United States or submit information from another country, you understand that your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
By using our website or submitting information, you consent to such transfer, storage, and processing.
16. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your data is used or disclosed

To exercise any privacy rights, please contact us at:
icemlaw.com@gmail.com
We may need to verify your identity before responding to your request.
17. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:

• The right to know what categories of personal information we collect
• The right to know the purposes for which we use personal information
• The right to request access to personal information
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to opt out of the sale or sharing of personal information, where applicable
• The right not to be discriminated against for exercising privacy rights

We do not sell personal information.
We do not sell or share mobile phone numbers or SMS consent information for marketing or promotional purposes.
To submit a California privacy request, contact us at:
icemlaw.com@gmail.com
18. Categories of Personal Information We May Collect
For transparency, we may collect the following categories of personal information:

• Identifiers, such as name, email address, phone number, IP address
• Contact information, such as phone number and email address
• Internet or electronic activity, such as website usage and interactions
• Geolocation information, such as approximate location based on IP address
• Professional or employment-related information, if voluntarily provided
• Immigration-related information, if voluntarily provided
• Communications with us, including messages, emails, calls, or form submissions
• Payment-related information, if you purchase a consultation or service

We collect this information for the business and service purposes described in this Privacy Policy.
19. Do Not Track Signals
Some browsers may send “Do Not Track” signals.
Our website may not currently respond to all Do Not Track signals. However, you may control cookies and tracking technologies through your browser settings and available third-party opt-out tools.
20. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, scheduling pages, payment pages, social media pages, or external resources.
We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
21. Social Media and Messaging Platforms
If you contact us through social media platforms, messengers, or third-party communication tools, those platforms may collect and process your information according to their own privacy policies.
We are not responsible for how third-party platforms collect, use, or store your information.
22. Children’s Privacy
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
23. Legal Compliance and Protection
We may disclose personal information if we believe such disclosure is necessary to:

• Comply with applicable law
• Respond to lawful requests, subpoenas, court orders, or legal process
• Protect our rights, property, or safety
• Protect users, clients, or members of the public
• Investigate fraud, abuse, security incidents, or unauthorized activity
• Enforce our terms, agreements, or policies

24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.
Your continued use of our website after any changes means you accept the updated Privacy Policy.
We encourage you to review this page periodically.
25. Contact Information
If you have any questions about this Privacy Policy, your personal information, SMS communications, or your privacy rights, please contact us:
Immigration Center of Ekaterina Mouratova
Email: icemlaw.com@gmail.com
Website: https://www.ekaterina-muratova.ru